FAQ

Frequently Asked Questions (FAQ)

Curious about how custom travel planning works? Find out more below!

WHAT DO WE OFFER?

We offer Custom Travel Planning + Personalized Greek Heritage Journeys + Small Group Escorted Journeys. You can find out more about Custom Travel Planning here, Greek Journeys here and our Escorted Journeys here .

DO YOU BOOK FLIGHTS?

Our custom travel packages do not include international airfare. Escorted journeys may or may not include airfare. Inclusions are noted on your itinerary.

HOW IS MY CUSTOM TRIP TO GREECE PRICED?

Pricing depends on many factors, including but not limited to where you are visiting, how many days, and how many guests. Once you complete an inquiry form, we are able to give you an idea of approximate budget per person. Expect a standard budget for a 7 day vacation to start at $3000 per person. Please note we do not offer a breakdown of prices included in the packages we create. We will work within your budget and offer you the best options available. You will make the final choice of your accommodations and activities.

CAN YOU GET US SPECIAL DISCOUNTS AND DEALS?

Working with RealGreece, you will always be provided with excellent services and what we believe to be some of the best guides, accommodations, tours and experiences. As locals in Greece we spend much time with our vendors, which often leads to special service for our guests. We believe in quality. This means our prices and accommodations are priced accordingly.

CAN I BOOK A SINGLE TOUR OR DAY TRIP?

Unfortunately, we do not offer single bookings for accommodations, transfers or day trips. We create a complete package, which ensures we are able to focus on your complete experience. Even if you have some plans in order, our custom travel itinerary planning is the best way to get the Real Greece experience. This is to be sure you have the best vacation possible.

DO YOU OFFER SHARED OR GROUP TOURS?

Our custom travel plans generally include only private experiences, except where a semi-private small group experience might be more fun (for example, a sunset sail or a cooking class).

WHAT KIND OF ACCOMMODATIONS DO YOU BOOK FOR US?

Depending on your budget we offer 4 + 5 star hotels, luxury B&Bs & guesthouses, converted monasteries and venetian castles, villas, and individually selected vacation rental apartments. Please note, we only offer apartments owned or operated by our team or our travel partners. 

HOW DOES PAYMENT WORK?

A non-refundable, one-time flat planning fee is paid up front to cover our time organizing your trip. Once your trip itinerary is completed and approved, based on your agreed upon budget, the final amount is paid in full. Real Greece does not begin work on your itinerary until the custom planning agreement is signed and planning fee is paid.

WHAT IS YOUR CANCELLATION POLICY?

The planning fee and any tickets purchased on your behalf are non-refundable upon purchase.

All other bookings are as follows: 

From 91 or more days prior to departure, **50% of the land costs are refundable.

From 0-90 days prior to departure, the total cost is non-refundable.

**Sometimes in order to obtain the best pricing accommodation suppliers will offer non-refundable terms. If your itinerary includes this, then these items will be non-refundable upon booking and will not be included in any refunds issued 91 days or more prior to departure. 

We highly urge you to purchase travel insurance, even in the case of extreme emergencies it is difficult to guarantee any money back after 91 days.

DO YOU ORGANIZE FOR GROUPS OR SPECIAL EVENTS?

Yes! We work with groups of all sizes for events and special occasions. We work with solo travelers too!

DON'T YOU OFFER SMALL GROUP TOURS?

Each year the Real Greece team offers 2 escorted small group (up to 10 travelers) journeys. You are welcome to join one, or, if you have your own small group we are happy to organize and lead a custom tour on your behalf. Contact us to find our more.

HOW LONG DOES THE PROCESS TAKE?

You can expect your first proposal within 7-10 days of paying the planning fee and confirming our services. The entire planning process takes about 1 month. We highly encourage you to book with us only if you are serious about planning and confirming your trip within this time frame. We often work with small boutique hotels and family run businesses so it is often difficult to hold a non-paid request, so availability may change.

Please note: It is best if you contact us at least 6 months prior to the departure of your trip in order for us to offer the best experiences. If you are looking to receive a proposal prior to 7 days, a rush service if available as an upgraded package. 

WILL WE HAVE ACCESS TO AN EMERGENCY NUMBER WHILE IN GREECE?

Yes, absolutely! We have a full time team on the ground in Greece that is available 24/7.

DO I HAVE TO PLAN A DAY TRIP OR TOUR EVERY DAY?

Not at all! We create your itinerary based on your travel preferences, and days off are highly encouraged. We also provide a resource guide with tips for exploring on your own so you can make the most out of your free days.

DO YOU BOOK RESTAURANT RESERVATIONS?

Yes! We book restaurants as part of the full service package.

WHERE CAN I READ REVIEWS FROM YOUR PAST CLIENTS?

You can see reviews from our past clients here.

I HAVE SOME MORE QUESTIONS, WHO CAN I SPEAK WITH?

You can schedule a call with us here.